Terms and Conditions

  1. We exercise utmost care in processing articles entrusted to us and clean each article using method that is best suited to its nature and condition.
  2. We cannot assume responsibilities for inherent weaknesses or defects in materials that are not visibly apparent prior to processing. This applies particularly, but not exclusively to suedes, leathers, silks, satins, double-faced fabrics, vinyl, polyurethane etc.
  3. In laundering or dry cleaning, we cannot assume responsibilities for color loss and shrinkage or against damage to weak and tender fabrics.
  4. Any ornaments, valuable, cash or special buttons must be removed by the customers before sending for cleaning. Responsibility is disclaimed for trimmings, buckles, beads, buttons belts, shoulder pads and seuins etc.
  5. In the event of loss by fire, any other loss or damage to article for which we may accept liability, without prejudice, such, liability SHALL NOT EXCEED ten (10) times the rate charged for cleaning the article, provided that claim is made within twenty-four (24) hours after receiving the article and the original tax invoice/contract must be presented. Such claim shall be deemed not exceeding INR 1000 or whichever is lowest, unless the value of the article is declared in writing the Tax Invoice/Contract.
  6. The Article, whether partially or completely damaged must be retained by us upon full settlement of claim unless otherwise agreed by WASH BHAIYA.
  7. All articles must be claimed within Four (4) weeks from the date of tax invoice/contract. All unclaimed items will be disposed off after the expiry date unless otherwise specified at time of depositing the articles for cleaning.
  8. Please check number of articles indicated, otherwise WASH BHAIYA count must be accepted as correct. In case of discrepancy in count and of you are not available to verify, our count must be accepted as correct.
  9. Pickup and delivery services will be subject to availability of the staff.
  10. Per day Rs. 1 will be charged if Customer does not take bill items after 15 days of delivery date